As part of the ongoing transition process, some previous help desk email inboxes have been retired.
Please use the updated contact list below for all support inquiries going forward:
- Early Childhood Education support:
ecetris@ky.gov - DCBS Staff Support:
dcbstris@ky.gov - Foster & Adoptive Parents & Foster Parents through Private Agencies support:
faptris@ky.gov - Moodle and e-learning support:
learn.trc@ky.gov - Phone support:
- 502-564-0104 (Extension #8)
REMINDERS:
- DO NOT include Sensitive, Personally Identifiable Information (PII)such as Social Security numbers, date of birth, & financial account information in your emails or voicemails.
- Please allow up to two (2) business days for a Help Desk Support staff member to respond to your inquiry.