Dear Child Care Providers,

Thank you for your continued support and flexibility as we have transitioned to KY TRIS! As part of this ongoing transition process, some previous help desk email inboxes have been retired.

Please use the updated contact list below for all support inquiries going forward:

• Early Childhood Education support:
  ecetris@ky.gov
• DCBS Staff Support:
  dcbstris@ky.gov
• Foster & Adoptive Parents & Foster Parents through Private Agencies support:
  faptris@ky.gov
• Moodle and e-learning support:
  learn.trc@ky.gov
• Phone support:                                                                                                502-564-0104 (Extension #8)

REMINDERS:

• DO NOT include Sensitive, Personally Identifiable Information (PII)such as Social Security numbers, date of birth, & financial account information in your emails or voicemails.

• Please allow up to two (2) business days for a Help Desk Support staff member to respond to your inquiry.

Thank you for all you do to support Kentucky’s children and families!

Division of Child Care